Break / Fix IT Support

COMPUTER REPAIR &
IT SUPPORT

PC down? Network dropping? Printer won't cooperate? We fix it — no contract required. Break/fix IT support for businesses and home users across Middle Tennessee, on-site and remote. PCs, networks, printers, and new-computer setup, handled by people who answer the phone.

On-Site & Remote
No Contract Required
Business & Residential
Get Help Now (629) 280-2800

What We Fix

PCs, Networks, Printers & Setup

Four things break most often, and we handle all of them — one call, one company, whether it's a single home PC or a dozen workstations at the office.

PC Repair & Troubleshooting

  • Slow or freezing computers
  • Won't boot / blue screen
  • Virus & malware removal
  • SSD, RAM & hardware upgrades
  • Data backup & migration

Network Troubleshooting

  • No internet / dropped connections
  • Slow or unreliable Wi-Fi
  • Router & switch issues
  • Devices that won't connect
  • Dead zones & coverage gaps

Printer Support

  • Printer setup & installation
  • Network / shared printer config
  • Driver & "offline" errors
  • Scan-to-email setup
  • Multi-function & label printers

PC Setup & Deployment

  • New computer setup
  • Data migration from old PC
  • Software & email install
  • New-employee onboarding
  • Domain / account configuration

No Contract Required

Pay When You Need Us

$125/hour 2-hour minimum · estimate approved before we start

Break/fix is simple: something stops working, you call, we fix it, you pay for that work. No monthly bill, no contract, no commitment. It's the right fit when you just need a problem solved and move on.

Once downtime starts costing you real money, proactive monitoring pays for itself. That's our managed network plan — 24/7 monitoring and unlimited support for a flat $125/month, so problems get caught before they take you down. Many clients start with break/fix and switch to managed as they grow. We'll tell you honestly which one fits.

Either way, it pairs with the rest of what we do — network infrastructure, cabling, Wi-Fi, and cameras — so one company knows your whole setup.

Service Areas

IT Support Across Middle Tennessee

We serve businesses throughout the Nashville metro and Middle Tennessee. Click a city to learn more about our services in your area. Need more than one trade? Our low voltage installers handle cameras, cabling, access control, and networks on a single contract.

Nashville, TNFranklin, TNBrentwood, TNMurfreesboro, TNClarksville, TNLebanon, TNHendersonville, TNGallatin, TNMt. Juliet, TNSpring Hill, TNColumbia, TNSmyrna, TNLa Vergne, TNNolensville, TNGoodlettsville, TNMadison, TN

FAQ

IT Support & Break/Fix Questions

Can I get one-time IT help without signing a contract?
Yes — that's exactly what break/fix is. You call when something breaks, we fix it, and you pay for that visit. No monthly commitment, no contract. If you'd rather have someone watching your network around the clock so things break less often, our <a href="/services/small-business-network">managed network plan</a> covers that for a flat monthly fee — but break/fix is there whenever you just need a problem solved.
What's the difference between break/fix and your managed plan?
Break/fix is reactive — you pay us when something needs fixing. Our <a href="/services/small-business-network">managed network plan</a> ($125/month) is proactive — we monitor your network 24/7, push updates, and catch issues before they take you down. Break/fix is great for occasional problems and one-off projects; the managed plan makes sense once downtime starts costing you real money. Plenty of clients start with break/fix and move to managed as they grow.
Do you fix printers and set up new computers, or just networks?
All of it. We handle PC repair and troubleshooting, network problems, printer setup and sharing, and full new-computer setup with data migration. If it plugs into your network or sits on a desk, we can help — for businesses and home users alike across the Nashville metro.
Do you offer remote support or only on-site?
Both. Many issues — software glitches, printer drivers, email setup, a misbehaving PC — we can resolve remotely, often the same day. For anything hands-on (hardware swaps, network wiring, a dead machine), we come to you on-site across Middle Tennessee from our Brentwood base.
Do you help home users, or businesses only?
Both. While most of our work is commercial, we take residential and home-office PC repair, printer setup, and new-computer setup too. If your home computer won't boot or your printer won't connect, give us a call.
How much does break/fix IT support cost?
Break/fix IT support is $125 per hour with a 2-hour minimum, quoted up front — you approve the estimate before we touch anything, and there are no surprise trip fees buried in the bill. Defined jobs like a new-PC setup can be flat-rated so you know the number in advance. Call (629) 280-2800 for a quick estimate.
How fast can you respond?
Remote issues are often handled the same day you call. For on-site visits in the Nashville metro, we typically schedule within a day or two, with priority response for businesses that are down hard. A real person answers the phone — not a ticket queue.

Something Broken? Let's Fix It.

On-site and remote IT support across Middle Tennessee. No contract — just call (629) 280-2800.

Get a Free Quote (629) 280-2800