Elevator Phones
COMMERCIAL ELEVATOR PHONES
NASHVILLE & MIDDLE TENNESSEE
ICTAlly installs commercial elevator phones on cellular dial tone, with a required 4-hour battery backup, and monitoring through a partnered monitoring service. POTS copper lines are getting expensive and are slowly being transitioned out. The work covers Nashville, Middle Tennessee, and Kentucky. Area of Refuge phones typically get dial tone from ICTAlly, and the fire alarm company monitors that phone.

What We Provide
What Does a Commercial Elevator Phone Project Include?
ICTAlly installs the elevator phone when the building needs one. Cellular dial tone includes a required 4-hour battery backup. Monitoring for the elevator phone is through a partnered monitoring service. POTS copper lines are getting expensive and are slowly being transitioned out. The work is commercial only, for buildings in Middle Tennessee and Kentucky. Desk phones, conference rooms, and paging stay on VoIP phone systems and telecommunications. When the building needs cameras, cabling, or access control on the same visit, that is our low voltage contractor work.
On This Service
- Elevator phone installation when the building needs the phone
- Cellular dial tone in place of a POTS copper line
- Required 4-hour battery backup
- Partnered monitoring for the elevator phone
- Area of Refuge dial tone (the fire alarm company monitors that phone)
- Middle Tennessee and South Central Kentucky
On the Job
What the Elevator Phone Box Looks Like

Elevator phone wall box on a commercial install, labeled Elevator PHONE. ICTAlly puts this phone on cellular dial tone, with a required 4-hour battery backup and partnered monitoring, in place of an expensive POTS copper line.
POTS Replacement
Why Leave an Expensive POTS Line?
POTS is plain old telephone service: the copper phone line a commercial building still pays for, often the line that feeds the elevator phone. POTS is getting expensive and is slowly being transitioned out. ICTAlly installs the elevator phone when the building needs one, and provides cellular dial tone with a required 4-hour battery backup. Monitoring for the elevator phone is through a partnered monitoring service.
Savings stay qualitative. We do not print a dollar figure or a percentage. The quote comes after we walk your building. For the wider copper picture in Nashville, see our POTS line replacement guide. This page stays on the elevator phone and Area of Refuge dial tone.
What Changes
- Cellular dial tone replaces the copper POTS line
- A 4-hour battery backup is required
- Elevator phone monitoring is a partnered monitoring service
- POTS is getting expensive and is slowly being transitioned out
- The quote follows a walkthrough
Area of Refuge
Need Dial Tone for an Area of Refuge Phone?
Typically, yes. Area of Refuge (AOR) dial tone is part of this page, not a separate service. ICTAlly provides the dial tone for an Area of Refuge phone. The fire alarm company monitors that phone.
ICTAlly does not monitor the Area of Refuge phone, and this service is not fire alarm work. Local code and AHJ requirements decide the details for a given building. We do not cite a code edition here, and we do not claim an elevator or Area of Refuge certification. Ask your AHJ what the building needs.
Related Services
What Sits Next to the Elevator Phone?
VoIP Phone Systems
Office desk phones, number porting, and cloud PBX. A different project from the elevator phone.
Learn moreTelecommunications
Conference rooms, paging, and the rest of the commercial phone and AV stack.
Learn moreLow Voltage Contractor
Cameras, cabling, access control, and phones from one contractor when the building needs more than the elevator line.
Learn moreLocal Expertise
Where Do We Install Elevator Phones?
ICTAlly installs commercial elevator phones in Nashville and across Middle Tennessee, and in South Central Kentucky, including Bowling Green. That is the company service area. Brentwood is home base.
The same crew covers Murfreesboro, Franklin, and the rest of the cities on our service areas page. A commercial building can get an elevator phone install, cellular dial tone with a required 4-hour battery backup, and monitoring through a partnered monitoring service. Area of Refuge phones typically get dial tone from ICTAlly, and the fire alarm company monitors that phone.
How It Works
How Does an Elevator Phone Project Run?
Four steps: walk the building, install the phone when it is needed, provide cellular dial tone with a required 4-hour battery backup, and monitor the elevator phone through a partnered monitoring service. The quote waits until we have seen the line.
Walk the Building
We look at the elevator phone, the POTS copper line it sits on, and any Area of Refuge phone that needs dial tone. The quote comes after that walkthrough.
Install the Elevator Phone
When the building needs the phone, we install it. Dial tone is cellular, with a required 4-hour battery backup.
Provide Dial Tone
We provide cellular dial tone so the elevator phone can leave the POTS copper line. When the building has an Area of Refuge phone, we typically provide dial tone for that phone. The fire alarm company monitors the Area of Refuge phone.
Provide Monitoring
Monitoring for the elevator phone is through a partnered monitoring service. Area of Refuge monitoring stays with the fire alarm company.
Service areas
Elevator Phones across Middle Tennessee.
We serve businesses throughout the Nashville metro and Middle Tennessee. Click a city to learn more about our services in your area. ICTAlly is a full-service low voltage contractor: cameras, cabling, access control, and networks handled by one team.
FAQ
Elevator Phone Questions
What does ICTAlly install for an elevator phone?
Can you get our building off a POTS line?
Do you provide dial tone for an Area of Refuge phone?
Where do you install commercial elevator phones?
What commercial elevator phone work has ICTAlly done?
Is elevator phone monitoring the same as network monitoring?
Ready to Leave the POTS Line?
Free walkthrough of the elevator phone and any Area of Refuge phone. We quote cellular dial tone, the required 4-hour battery backup, and partnered monitoring after we see the building.